Contact Centre Team Leader

About the RoleWe are seeking an experienced Call Centre Manager to lead our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the contact centre, including managing staff, tracking sales performance, and providing excellent customer service.You will work closely with other departments to...

As a key member of our team, you will be responsible for leading Contact Centre Technical Support operations. Your goal will be to meet internal targets for maintaining service level and external targets for offering beyond-par quality service that exceeds customers' expectations.Your responsibilities will include managing the performance scoring model of...

About This JobWe are seeking an experienced Call Center Agent to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service through calls, emails, and other communication channels.Key Responsibilities:Provide customer service through calls, emails, and other communication channels.Address...

Job OverviewAt Chase Value Centre, we are seeking a Branch Operations Leader to lead the overall branch operations of our given branch. As a key member of our team, you will be responsible for maintaining quality excellence in customer service delivery.The successful candidate will have 3 to 5 years relevant experience in the retail industry and possess...

Working ArrangementsThis role requires close collaboration with the Customer Sales and Service Team Leader/Contact Centre Team Leaders in their absence. Act as a role model for other team members, demonstrating expertise and excellence in customer service.

Al-Mustafa Medical Centre in Gulshan-e-Iqbal is seeking dedicated professionals to join their team. As a leading healthcare provider, they require staff members who can work efficiently in all shifts.Medical Officers for Dialysis with RMO qualification are needed to ensure seamless patient care.The centre requires Male / Female Staff Nurses and Dialysis...

Job OverviewThe Duty Team Leader will guide, supervise and monitor a team of Call Center agents in terms of operations and sales. Key Responsibilities:Defines/sets and drives the sales targets of the assigned team to achieve business goals.Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements...

Join our team at Al-Mustafa Medical Centre and contribute to the growth of this esteemed institution.Key ResponsibilitiesEnsure effective delivery of dialysis services as a Medical Officer.Collaborate with other departments to achieve the centre's goals as a Staff Nurse.Conduct thorough assessments and diagnose patients as a Nephrologist, Paediatrician, or...

At Al-Mustafa Medical Centre, we value teamwork and dedication. If you share these values, apply now to join our dynamic team.How to ApplyPlease submit your application along with your resume and relevant documents to be considered for the position.

Team Lead Contact Center (Mashreq Digital Bank Pakistan)The Contact Center Team Lead will be responsible for managing a team of voice and chat agents to ensure the delivery of exceptional customer service. This role involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction. The...

Centre Manager Job DescriptionWe are seeking a highly skilled and experienced Centre Manager to join our team at Aptech Computer Education. The successful candidate will be responsible for leading our education team and ensuring the overall success of our centre.The Centre Manager will supervise the education team and facilities administrator, and will be...

We are looking for a visionary leader to head our Professional Development Centre North (PDCN) in Gilgit, Northern Pakistan.About the UniversityAga Khan University is a globally recognized institution committed to advancing quality education through innovative teaching, research, and professional development programs.The university works to build the...

Timings: 9:00 a.m- 5:00 p.mSalary Range: Rs.40,000-50,000 plus Commission & Transport AllowanceLocation: Gulshan-e-Iqbal, Block-8, KarachiRequirements:Must possess strong communications skills (Written & Verbal)Must be able to handle outbound callsManage & resolve customer complaints promptlyMust be customer-focused with a sales approachMust have familiarity...

OverviewTeam LeaderFull time - 36.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 6.00am - 10.00pm£25,378.08 - £27,766.83*B&Q Redditch*Raising to £26,199.81- £27,766.83 from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

Call Centre Representative - Night ShiftResponsibilities:Contact potential or existing customers to inform them about a product or serviceAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake...

About the Role:This is an exciting opportunity to join our team as an Assistant Manager Service Centre. The successful candidate will be responsible for managing the facility, dealing with customer relation issues, and ensuring that all jobs and warranty issues are managed efficiently.Key Accountabilities:Managing the facilityDealing with customer relation...

About the Role:We are looking for a skilled Retail Business Leader to join our team in Karachi. As a retail business leader, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing retail team.The successful candidate will have a proven track record in retail management, with excellent leadership...

Pro Work Telecommunication Services is seeking Call Centre Agents to join our team in Karachi. We provide call centre services to large enterprise companies internationally.Responsibilities:Handle inbound/outbound callsProvide exceptional customer serviceJob SpecificationAbility to work in a fast-paced environment#J-18808-Ljbffr

Faculty & Head of Professional Development Centre North (PDCN)EntityLocationIntroductionAga Khan University – Institute for Educational Development (AKU-IED) is a globally recognized institution committed to advancing quality education through innovative teaching, research, and professional development programs. With a strong emphasis on improving...

Contact Centre OperationsThe ideal candidate will have experience in managing the daily running of a contact centre, including receiving customer queries, requests, orders, and complaints via phone, chat, and email. They will also be responsible for needs assessments, performance reviews, and cost/benefit analyses.Recruit and set up the complete facility,...