Customer Service Director

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Contact Centre Operations

The ideal candidate will have experience in managing the daily running of a contact centre, including receiving customer queries, requests, orders, and complaints via phone, chat, and email. They will also be responsible for needs assessments, performance reviews, and cost/benefit analyses.

  • Recruit and set up the complete facility, including sourcing equipment and applying call centre strategies and operations.
  • Manage the daily running of the contact centre, including receiving customer inquiries, resolving issues, and tracking sales performance.


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