Team Lead Contact Center

About the RoleWe are seeking a highly skilled and experienced Healthcare Contact Center Supervisor to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our contact center team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our contact...

As a key member of our team, you will be responsible for leading Contact Centre Technical Support operations. Your goal will be to meet internal targets for maintaining service level and external targets for offering beyond-par quality service that exceeds customers' expectations.Your responsibilities will include managing the performance scoring model of...

Job Title: Team Lead for Call Center ServicesAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...

About the RoleThe Hospital Contact Center Associate is responsible for managing incoming and outgoing calls, resolving customer inquiries, and providing exceptional customer service.Main ResponsibilitiesOperate a switchboard, routing incoming calls to the appropriate departmentsPlace out-of-state and international calls as requiredEscalate user complaints to...

Role OverviewThe Supervisor of Hospital Contact Services is responsible for overseeing the hospital's contact center operations, including managing the team, developing processes, and improving patient satisfaction. This role requires strong leadership and coaching skills, as well as the ability to analyze data and identify trends.Key ResponsibilitiesManage...

Sales and Customer Service RoleWe are seeking a highly motivated and experienced individual to fill the role of a Sales and Customer Service Representative. This is an excellent opportunity for those looking to start their career in sales or customer service.About the Job:The successful candidate will have experience working in a call center or customer...

Job Title:We are looking for an experienced Business Development Lead to join our team at the Innovative English Learning Center.The successful candidate will be responsible for planning and implementing business development strategies, as well as researching organizations and individuals to identify new business opportunities.Key responsibilities include...

Call Center Job Description: We are seeking a highly motivated and organized Call Center Team Member to join our team. The ideal candidate will have excellent English language skills, strong communication abilities, and experience in a call center environment. About the Role: As a Call Center Team Member, you will be responsible for handling customer...

Job Overview:Floors Center is an innovative flooring solution provider based in Karachi, specializing in high-quality, eco-friendly building materials. Our company prides itself on offering a large selection of flooring products, including tile, wood, stone, and vinyl, while maintaining low prices.We are seeking a dedicated professional with 2 years of sales...

About This JobWe are seeking an experienced Call Center Agent to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service through calls, emails, and other communication channels.Key Responsibilities:Provide customer service through calls, emails, and other communication channels.Address...

Assistant Manager RoleWe are seeking a highly motivated and experienced Assistant Manager to lead our call center operations. The ideal candidate will have a strong background in call center management, with a proven track record of achieving high performance targets.ResponsibilitiesLeading a team of call center agentsManaging call center operationsAnalyzing...

**Job Summary:**We are seeking a highly skilled and experienced Sales Team Lead to join our team at Team A Ventures.The successful candidate will be responsible for maintaining a full understanding of, and implementing Company objectives as outlined in the Sales Force Direction document.Key Responsibilities:Maintaining a full understanding of, and...

About the RoleWe are seeking an experienced Call Centre Manager to lead our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the contact centre, including managing staff, tracking sales performance, and providing excellent customer service.You will work closely with other departments to...

AUA Solutions provides B2B data management and database software consultancy services to companies worldwide. Our team focuses on delivering high-quality client deliverables in various industry verticals.Job Summary:We are looking for professionals to join our international B2B Contact Data Validation Center in Karachi. Candidates will work US business hours...

**Job Overview:**We are seeking an experienced Security Operations Center Lead to join our team. The ideal candidate will have leadership experience in security operations, threat intelligence, and incident response.Responsibilities:Lead the Security Operations Center (SOC) team, overseeing investigations, threat intelligence, and incident response...

About the JobWe are seeking a highly skilled and experienced Customer Service Team Lead - Healthcare to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our customer service team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our...

ResponsibilitiesThe successful candidate will be responsible for:Managing the daily running of the contact centre, including receiving customer inquiries, resolving issues, and tracking sales performance.Recruiting and training staff, including setting performance targets and conducting regular performance reviews.Ensuring all relevant communications and...

Clinical Lead Dialysis CenterMars Associates invites applications from experienced medical professionals to lead our dialysis center as Clinical Lead. In this vital role, you will be responsible for overseeing daily operations, ensuring high-quality patient care, and driving continuous improvement within the dialysis program.Key Responsibilities:Oversee...

About the RoleWe are seeking an experienced Team Lead to join our customer service team. The successful candidate will be responsible for leading a team of call center agents to deliver exceptional customer service.Responsibilities:Lead a team of call center agents to achieve sales and service targets.Develop and implement strategies to improve customer...

Job OverviewThe Duty Team Leader will guide, supervise and monitor a team of Call Center agents in terms of operations and sales. Key Responsibilities:Defines/sets and drives the sales targets of the assigned team to achieve business goals.Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements...