Software Technical Support Specialist

About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....

Job Description:We are seeking a highly motivated and organized individual to fill the position of Software Technical Support Specialist. As a key member of our team, you will be responsible for providing top-notch technical support to our customers.Duties and Responsibilities:Provide Customer Solutions: Work closely with internal/external team members to...

Job Overview:We are seeking a skilled Software Technical Support Specialist to join our team. As a key member, you will play a crucial role in promptly addressing any software issues that arise.The ideal candidate will have excellent problem-solving skills and be proficient in reading and understanding program code, particularly Visual Basic and Crystal...

Job Title: Technical Support SpecialistWe are seeking a detail-oriented and organized individual with excellent communication skills to provide exceptional customer service and technical support.Key Responsibilities:Respond to customer inquiries via various channels, providing timely and accurate solutions to their technical issues.Diagnose and troubleshoot...

About the RoleWe are seeking a highly skilled and detail-oriented Technical Support Specialist to deliver top-notch technical support for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through email, chat, and phone interactions in a fast-paced...

We are seeking a skilled Software Support Specialist to provide exceptional technical assistance to our customers. The successful candidate will be responsible for troubleshooting and resolving complex software issues, as well as making configuration changes to ensure optimal product performance.Key ResponsibilitiesProvide technical telephone support to...

As a Senior Software Support Engineer at Contour Software, you will be responsible for leading a team of developers in providing technical support and solutions to our clients. In this role, you will work closely with product, design, customers, and operations teams to define and implement solutions. The ideal candidate will have at least 6+ years of...

About the JobWe are seeking a highly skilled technical support specialist to join our team. As a technical support specialist, you will be responsible for providing top-notch support and resolving issues efficiently.Key Responsibilities:Ticket Handling: Categorize and respond to customer inquiries regarding software functionality, troubleshooting, and...

Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will provide exceptional customer support and technical assistance to clients.Key Responsibilities:Responding to customer inquiries via various communication channels.Diagnosing and troubleshooting technical issues with software...

As a Client Care Associate at Black Lion Software, you will play a vital role in ensuring that our customers receive prompt and effective support via chat, addressing their inquiries and resolving issues in a timely manner.Key RequirementsExcellent written communication skillsCustomer service skills and experienceTechnical proficiency in chat and messaging...