IWA Engineering Technical Support Role

7 days ago


Lahore, Punjab, Pakistan IWA Engineering Full time
IWA Engineering Seeks Sales and Technical Support Engineer

About the Role: We are looking for a highly motivated and experienced Sales & Technical Support Engineer to join our team at IWA Engineering. As a key player, you will be responsible for driving business growth, delivering exceptional customer service, and contributing to the company's success.

Responsibilities:

  1. Identify and develop new business opportunities through strong relationship-building and effective communication with clients.
  2. Provide comprehensive product demonstrations, training sessions, and presentations to enable clients to effectively utilize our services.
  3. Liaise closely with clients to understand their needs and preferences, ensuring seamless communication and collaboration.
  4. Create compelling tenders, proposals, and quotations that highlight the value proposition of our products and services.
  5. Offer expert pre-sales and post-sales support to ensure client satisfaction and loyalty.
  6. Negotiate contracts, terms, and conditions with clients, balancing business needs with customer requirements.
  7. Analyze sales performance and cost metrics to inform strategic business decisions.
  8. Compose high-quality reports and sales literature to showcase our expertise and build trust with clients.
  9. Foster a collaborative environment within the sales team by providing training and guidance on product usage and service delivery.
  10. Attend industry conferences, exhibitions, and meetings to expand our network and stay updated on market trends.


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