Business Development Manager

6 days ago


Islamabad, Islamabad, Pakistan beBeeClientRelationship Full time 600,000 - 800,000
Job Overview

We are looking for a Client Relationship Manager to build and maintain strong client relationships. As a key member of our organization, you will play a vital role in enhancing client satisfaction by providing exceptional service and support.

Key Responsibilities
  • Enhance and sustain client satisfaction through excellent customer service.
  • Act as a liaison between the company and US-based clients, facilitating communication and addressing concerns raised by various departments.
  • Promote seamless access to resources, enabling clients to resolve day-to-day queries efficiently.
  • Conduct regular proactive meetings with clients via phone to ensure all issues are addressed promptly.
  • Contribute to the company's growth by promoting client retention.
Requirements
  • Exceptional proficiency in English language.
  • Fluent spoken English with complete confidence.
  • Understand the impact of attitude on handling calls professionally.
  • Apply proper telephone etiquette to cater to diverse customer situations.
  • International call center experience is an added advantage.
  • Strong knowledge of computer troubleshooting.

The ideal candidate should have a strong understanding of IT systems and be able to troubleshoot technical issues. Information Technology Services - Pakistan



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