
Claim Resolution Expert
1 week ago
In this exciting role, you will work closely with our customers to resolve technical problems and claim issues. As a key member of our operations team, you will be responsible for maintaining high-quality service standards and ensuring exceptional customer experiences.
Key Accountabilities:- Provide timely and effective assistance to customers with the claim filing process.
- Engage with customers in a friendly, efficient, and attentive manner to deliver high-quality service.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain relationships with customers to ensure long-term satisfaction.
- Staying up-to-date with industry trends and emerging technologies to provide innovative solutions.
This role offers unlimited opportunities for growth and development. You will have the chance to refine your skills, develop new expertise, and collaborate with a diverse team of professionals. Ample experience will be gained to build a strong foundation for future career advancement.
What We Look For:We seek individuals who possess excellent English communication skills, particularly with a neutral accent. Time management, priority setting, and professional composure are essential skills for success in this role.
Perks and Benefits:- Medical Insurance & OPD
- Provident Fund
- Leave Encashment
- Annual leaves
- Two days off in a week
- Ergonomic furniture and infrastructure.
- Referral Rewards
- Annual Increment
- Conveyance facility
- Loan facility
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