Customer Experience Specialist

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a skilled Customer Service Representative to manage customer calls, follow up with customers and send reminders for recovery. The ideal candidate will have hands-on experience with Microsoft Office Tools and good communication skills.

Key Responsibilities
  1. Respond to customer inquiries and resolve issues in a timely manner.
  2. Follow up with customers to ensure satisfaction and loyalty.
  3. Manage and create customer files and data.
  4. Collaborate with inter-departments to complete customer files.
Requirements
  • Bachelor's degree or higher.
  • At least 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
Preferred Qualifications
  • Experience in real estate or a related industry.
  • Knowledge of Microsoft Office Tools.


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