Digital Banking Solutions Engineer

Digital Banking Solutions EngineerThe Customer Support Engineer is responsible for delivering exceptional technical support and service maintenance for digital banking solutions deployed across various locations.Troubleshoot software, electrical, and mechanical components to resolve issues related to the digital banking system.

OverviewThe Customer Support Engineer at TouchPoint is responsible for delivering exceptional technical support and service maintenance for our self-service banking solutions deployed across Pakistan. This role requires hands-on troubleshooting, diagnostics, and repair expertise, ensuring operational excellence and meeting customer expectations. The ideal...

Service Delivery SpecialistAnalyze and troubleshoot hardware, electrical circuits, and software issues related to self-service banking solutions.Closely collaborate with internal support teams to escalate and resolve complex issues.This individual will ensure accurate fault logging and resolution, taking complete ownership of support requests and providing...

Job OverviewThe Technical Support Specialist is responsible for delivering exceptional technical support and service maintenance for self-service banking solutions deployed across various locations. This role requires hands-on troubleshooting, diagnostics, and repair expertise to ensure operational excellence and meet customer expectations.Key...

Providing Expert Technical AssistanceThis role requires the ability to provide expert technical assistance to customers, analyzing and troubleshooting hardware, electrical circuits, and software issues related to self-service banking solutions.Key ResponsibilitiesDiagnosing problems and ensuring accurate fault logging and resolution.Taking complete ownership...

Delivering Exceptional Technical SupportThe ideal candidate will deliver exceptional technical support and service maintenance for self-service banking solutions. This involves hands-on troubleshooting, diagnostics, and repair expertise to ensure operational excellence and meet customer expectations.ResponsibilitiesAnalyzing and troubleshooting hardware,...