Enterprise Telephony Professional

2 days ago


Saddar Town, Pakistan GCS Pvt Ltd Full time

We are seeking an Enterprise Telephony Professional to manage our Avaya telephony systems. The successful candidate will have extensive experience with Avaya Aura Enterprise Contact Center Servers and Avaya IP Office products.

Main responsibilities include:

  • Implementation and maintenance of Avaya IP Office products
  • Configuration and management of Avaya Contact Recorder and Reporter
  • System administration of Communication Manager (CM) R 5.2, 6.3 and above
  • Multi-channel communication solutions including web-chat, SMS, Voicemail, Fax, and Voice
Requirements

The ideal candidate will possess the following technical skills:

  • Expert-level knowledge of CM, CMS

A strong background in IT is essential for this role.



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