
Branch Operations Coordinator
2 weeks ago
Job Overview
">This role focuses on providing operational support to the branch supervisor, ensuring seamless day-to-day management of branch operations.
The ideal candidate will have excellent communication skills and be able to effectively coordinate with staff members.
">Key Responsibilities">- ">
- Assist in overseeing branch operations, including product handling, stock management, and customer service.">
- Ensure efficient operation by addressing challenges promptly.">
- Monitor facilities and equipment cleanliness and functionality.">
Team Coordination
">Support supervising, training, and mentoring staff to improve performance.
">Manage staff schedules for optimal coverage during operating hours.
">Act as point of contact for employees when supervisor is absent.
">Customer Service Excellence">Ensure high-quality customer service and address concerns promptly.
">Implement strategies to enhance customer satisfaction and loyalty.
">Promote organization's products and provide detailed information.
">Inventory Management">Assist monitoring stock levels and coordinating inventory replenishment.
">Conduct regular inventory checks and report discrepancies.
">Minimize waste by ensuring proper rotation and storage.
">Compliance and Reporting">Uphold food safety and hygiene standards.
">Prepare operational reports, including sales, stock, and staff performance summaries.
">Ensure adherence to company policies and regulatory requirements.
">Financial Support">Assist with cash handling, daily sales reconciliation, and reporting discrepancies.
">Monitor expenses and suggest cost-effective measures.
">Requirements
">- ">
- Excellent communication and interpersonal skills.">
- Able to work in a fast-paced environment and adapt to changing circumstances.">
- Strong problem-solving and analytical skills.">
- Ability to maintain confidentiality and handle sensitive information.">
Benefits
">We offer a competitive salary and benefits package, including opportunities for professional growth and development.
">Other Information
">This role requires a high level of integrity, discretion, and professionalism.
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