IT Operations Coordinator

2 days ago

Islamabad, Islamabad, Pakistan beBeeCoordinators Full time 4,000,000 - 8,000,000

Project Coordinators play a pivotal role in delivering exceptional customer service to top-tier clients, ensuring high levels of satisfaction and meeting project Service Level Agreement (SLA) expectations. This position requires an individual with strong organizational skills, the ability to manage multiple priorities, and excellent communication skills.

Key Responsibilities:
  • Coordinate deployment processes
  • Work with cross-functional teams using various tools and technologies
  • Monitor order processing, quality check shipment status
  • Collaborate in a team environment
  • Develop a deep understanding of inventory management principles and best practices
  • Utilize project management tools like Client dashboards, Smartsheets, and MS Excel
  • Drive deployment requirements through demand planning tools, including order processing, schedule changes, and internal updates
Requirements:
  • Bachelor's degree in IT or Business Administration
  • Certifications/Licenses: N/A
  • Required experience includes strong customer service skills, excellent organization skills, ability to deal with ambiguity, excellent verbal and written communication skills, ability to meet deadlines, analytical problem-solving skills, and ability to work with minimal supervision
Benefits:

We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym. We are committed to fostering an inclusive and diverse workplace where every team member is valued and supported.

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