Client Success Lead

5 days ago


Karachi, Sindh, Pakistan 10Pearls, LLC Full time

Key Responsibilities

  • Owning the project engagement strategy from initiation to completion.
  • Developing and executing account plans to ensure client satisfaction and retention.
  • Collaborating with cross-functional teams to deliver high-quality solutions.
  • Managing customer relationships and expectations through proactive communication and issue resolution.
  • Serving as a trusted advisor to clients, providing guidance on technology strategies and implementation.
  • Conducting regular status updates and progress reviews with management and stakeholders.
  • Identifying opportunities for account growth and contributing to business development initiatives.

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