Client Success and Revenue Accelerator

6 days ago


Karachi, Sindh, Pakistan Meraj limited Full time
About the Job:

We are seeking a Client Success and Revenue Accelerator to join our sales team and contribute to our growth and success.

Job Description:

  • Understand customer needs and align product offerings with their requirements.
  • Provide technical expertise and guidance to customers throughout the sales process.
  • Conduct product demonstrations and deliver compelling presentations to showcase the value of our solutions.
  • Collaborate with the sales team to identify and qualify sales opportunities.
  • Develop and maintain strong customer relationships to increase customer satisfaction and loyalty.
  • Contribute to sales strategies, pricing decisions, and contract negotiations based on technical considerations.

Your Key Responsibilities:

  • Stay up-to-date on our product/service's technical features, functionalities, and benefits.
  • Study customer needs, pain points, and business challenges to create customized sales proposals with the sales team.
  • Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
  • Provide pre-sales support by answering technical inquiries and participating in sales meetings.
  • Liaise with the engineering or technical team to address technical concerns or requirements.
  • Develop and deliver technical documentation, including user manuals, technical specifications, and product training sessions.
  • Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
  • Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
  • Offer active feedback and insights from the market to the product development and marketing team.
  • Participate in sales meetings, trade shows, and industry events to promote our products or services.
  • Stay updated on industry trends, market dynamics, and competitor offerings.
  • Effectively communicate client needs to the R&D teams for future product enhancements.
  • Model the financial business case associated with each sales opportunity.
  • Be willing to travel.

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