Head of Customer Success

1 week ago


Lahore, Punjab, Pakistan Devsinc Full time

We are seeking a highly skilled Head of Customer Success to join our team at Devsinc. This individual will lead and manage the customer support team, driving business growth through exceptional customer experiences.

Main Responsibilities:
  • Develop and refine customer support strategies, processes, and workflows to enhance the customer experience
  • Act as the escalation point for complex customer inquiries and ensure timely resolutions
  • Train, mentor, and develop the customer support team to ensure high performance and engagement

Requirements:

  • 7+ years of experience in customer support, with at least 3 years in a managerial role
  • Proven success in a fast-paced, fast-growing startup environment
  • Strong problem-solving, decision-making, and interpersonal skills


  • Lahore, Punjab, Pakistan Gtradecenter Full time

    About UsGtradecenter is a leading company in the industry, committed to providing high-quality services to our clients.We are seeking a talented individual to join our team as a Head of Customer Relations, responsible for building and maintaining strong relationships with our customers.The ideal candidate will have excellent communication and interpersonal...


  • Lahore, Punjab, Pakistan TCP Software Full time

    TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.About TCP (TimeClock Plus)For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users,...


  • Lahore, Punjab, Pakistan Topaz Group of Companies Full time

    About the RoleWe are looking for a Head of Sales and Development to lead our sales efforts and drive business growth at Topaz Group of Companies.The successful candidate will have a strong background in sales, marketing, and business development, with a proven track record of achieving sales targets and expanding market share.The ideal candidate will be...


  • Lahore, Punjab, Pakistan Premier DLC Private Limited Full time

    Job Description:We are looking for a highly skilled and experienced Customer Success Leader to join our team at Premier DLC Private Limited. The ideal candidate will have a strong background in customer success, with experience in managing customer relationships, developing solutions, and driving revenue growth.Key Responsibilities:Develop and maintain...


  • Lahore, Punjab, Pakistan Prime System Solutions Full time

    Customer Success Manager (Managed Services Provider)Job Openings Customer Success Manager (Managed Services Provider)About the job Customer Success Manager (Managed Services Provider)Job Title: Customer Success Manager (Managed Services Provider)Location:Onsite, LahoreCompany: Prime System SolutionsAbout Us:Prime System Solutions is a leading provider of...


  • Lahore, Punjab, Pakistan GharPar Company Full time

    Key ResponsibilitiesThe Head of Operational Support will play a crucial role in managing booking appointments, client inquiries, and complaints. The successful candidate will also coordinate with various departments to ensure smooth customer delivery and maintain accurate records of discussions or correspondence with customers.In addition, the Head of...


  • Lahore, Punjab, Pakistan Motive Full time

    About the Role:We are seeking a Customer Success Advocate to join our Professional Services team. In this role, you will be responsible for cultivating successful relationships with our partners and large customers, driving API adoption and ensuring customer satisfaction.Responsibilities:Develop and maintain relationships with key partners, fostering...


  • Lahore, Punjab, Pakistan RepairDesk Full time

    RepairDesk is a modern repair shop management software with 40+ powerful integrations and modules. The software is customisable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30+ languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time, manage...


  • Lahore, Punjab, Pakistan Selecta Sol Full time

    Company DescriptionSelecta Sol is a digital marketing and software development company based in Lahore. We specialize in Odoo ERP, CRM, marketing automation, SEO, web development, media creation, and content writing. Contact us to get started on your next projectRole DescriptionThis is a full-time on-site role for a Customer Success Executive at Selecta Sol...


  • Lahore, Punjab, Pakistan Orient Digital Solutions Full time

    Orient Digital Solutions specializes in helping local businesses improve their online presence through SEO, Google My Business, Social Media Marketing, Local Digital Marketing, and Paid Advertising. Our customized strategies drive traffic, enhance visibility, and boost sales for our clients, enabling them to achieve their desired outcomes.Role...


  • Lahore, Punjab, Pakistan ENGINEERINGUK Full time

    We are seeking a Customer Success Specialist to join our team in Gujranwala. In this role, you will be responsible for driving business growth through sales and customer development, managing distributors and trade for the designated territory, and executing operational plans.The ideal candidate will have a deep understanding of the FMCG industry, experience...


  • Lahore, Punjab, Pakistan NETSOL Technologies Inc. Full time

    We are seeking a highly motivated and customer-centric Customer Success Representative (CSR) to join our growing team. The CSR will be responsible for building strong, long-lasting relationships with our customers, ensuring they are successfully onboarded, trained, and continuously supported throughout their journey with our SaaS-based product and its...


  • Lahore, Punjab, Pakistan Orient Biz Tech Full time

    Customer Success Representatives (Khatoon)Company DescriptionOrient Biz Tech is a digital marketing and BPO firm located in Lahore. We specialize in crafting tailored strategies to amplify online presence and streamline business processes. Our dedicated team ensures that every client receives personalized solutions to thrive in the digital landscape.Role...


  • Lahore, Punjab, Pakistan StrategistIoT Full time

    StrategistIoT is a comprehensive Performance Marketing, Big Data information service provider based in Lahore. We specialize in Digital Marketing, Big data collection, mining, application, and service in the field of international trade and B2C products (both local and global outreach). Our goal is to promote services through industry and business...


  • Lahore, Punjab, Pakistan My Tutor Source (MTS) Full time

    My Tutor Source (MTS) is a formidable international teaching platform, providing online educational services in various regions such as the Middle East, the UK, and the US. MTS offers highly qualified and experienced tutors for personalized online tutoring sessions. The platform ensures that tutoring sessions are beneficial and engaging for students by...


  • Lahore, Punjab, Pakistan RSF SOFT Full time

    Job DescriptionThis is a full-time, on-site role located in Lahore for a Customer Sales Specialist. The ideal candidate will be responsible for engaging with potential and existing customers to identify their needs, provide information about our products and services, and close sales.The successful candidate will manage customer inquiries, provide excellent...


  • Lahore, Punjab, Pakistan Programmers Force Full time

    We are seeking a highly motivated and proactive Customer Success Specialist to join our team. The ideal candidate will play a crucial role in ensuring customer satisfaction, fostering strong client relationships, and driving the successful adoption of our solutions.Responsibilities:Exceptional communication and interpersonal skills, with the ability to build...


  • Lahore, Punjab, Pakistan StrategistIoT Full time

    About UsAt StrategistIoT, we are a comprehensive Performance Marketing and Big Data service provider based in Lahore. We specialize in Digital Marketing, Big Data collection, mining, application, and service in the field of international trade and B2C products. Our goal is to promote services through industry and business consultation, offering a total...


  • Lahore, Punjab, Pakistan My Tutor Source (MTS) Full time

    My Tutor Source (MTS) is a leading international online education platform that connects students with highly qualified and experienced tutors. As a Customer Success Executive, you will play a crucial role in ensuring customer satisfaction, retention, and support through effective account management.The ideal candidate will have excellent customer service...


  • Lahore, Punjab, Pakistan Tkxel LLC Full time

    The role of Salesforce Head at Tkxel LLC involves leading the strategic planning, implementation, and optimization of Salesforce solutions to drive business growth and operational efficiency.Key Responsibilities:Develop a comprehensive Salesforce strategy to meet business goals and improve customer relationship management.Manage the Salesforce team,...