Healthcare Support Associate

5 days ago


Lahore, Punjab, Pakistan CureMD Healthcare Full time

About This Opportunity:

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CureMD Healthcare is seeking a skilled Customer Success Professional to join our team.

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This is an exciting opportunity to leverage your expertise in customer service and technology to make a tangible impact in the healthcare industry.

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Job Summary:

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In this role, you will be responsible for delivering exceptional support and experience to our clients.

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As a Customer Success Professional, you will gather information from multiple tools to engage customers effectively.

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You will tailor communication for diverse audiences while collaborating with different teams to ensure seamless delivery of services.

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Effective time management and multitasking skills are essential in this fast-paced environment.

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Requirements:

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To succeed in this role, you should possess a Bachelor's degree from a reputable institution and minimum 0 – 2 years of experience in customer service or related field.

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A strong foundation in written and verbal communication skills, along with knowledge of telephone etiquette, is also essential.

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Familiarity with customer service principles and methods will enable you to excel in this position.

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Prior experience in client communication can be beneficial but is not mandatory.

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Benefits and Perks:

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CureMD Healthcare offers a comprehensive benefits package that includes competitive salary and bi-annual bonus.

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We provide opportunities for fast-track career growth and company-sponsored vehicle financing.

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Interest-free loans and a match-up to 8% of your base salary into a Provident Fund are also included in the benefits package.

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About Our Team:

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CureMD Healthcare values diversity and inclusivity in our workplace.

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We strive to create a collaborative environment where everyone feels valued and empowered to contribute their ideas and expertise.

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The Impact You'll Make:

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As a Patient Experience Advocate at CureMD Healthcare, you will contribute to groundbreaking technology that impacts patient care and enhances healthcare efficiency globally.

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Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical settings.

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Together, we're advancing technology — and making a tangible difference in people's lives.



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