
Sales Excellence Manager
4 days ago
Customer Success Specialist - Unlock Full Potential
Salary: Dependent on skills and experience.
Job Overview:
- To work closely with schools to understand their needs and provide tailored solutions to maximize the benefits of using our products and services.
- To identify opportunities to enhance product awareness, usage, best practices, and strategic guidance, positioning additional resources and services to further improve the customer's overall experience and results.
Your Skills:
- A relevant business degree (preferably a Master's) with 6-8 years of experience in customer success, account management, or a related field.
- Strong knowledge of educational qualifications and assessment processes.
- High-level business development acumen with strong interpersonal, decision making, problem solving, presentation, and analytical skills.
- Excellent computer literacy, including proficiency in MS Office, SAP, and tools for forecasting and market analysis using data mining techniques.
We Are Looking For:
- Candidates who possess a passion for delivering exceptional customer experiences and driving business growth.
- Individuals who are adaptable, resilient, and able to thrive in a fast-paced environment.
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