Client Resolution Specialist

Complaint Resolution SpecialistWe are seeking an experienced specialist to lead our complaint resolution efforts.Responsibilities:Develop and implement strategies to improve complaint resolution rates, ensuring high levels of customer satisfaction.Analyze and resolve complex complaints, utilizing expertise in regulatory compliance and management.Collaborate...

Job SummaryThis role is responsible for ensuring effective communication and resolution of customer issues in accordance with Department Operating Instructions and guidelines.The position involves managing relationships between correspondents, internal stakeholders, and customers, while maintaining strict compliance with regulatory standards and Service...

US Client Support SpecialistWe are seeking a highly skilled US Client Support Specialist to join our outsourcing team. The ideal candidate will be responsible for providing outstanding support to our US clients, addressing inquiries, and efficiently resolving issues.Job Summary:This is an excellent opportunity to work with diverse clients, develop your...

About this RoleAre you looking for a challenging and rewarding career opportunity? We are seeking an Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for ensuring a seamless client onboarding experience.In this role, you will manage the full client onboarding process, including system setup and maintenance of...

Product Support SpecialistThis role requires a skilled professional to provide support to clients using Temenos products, handling incidents and ensuring satisfactory resolution.The successful candidate will be responsible for facilitating solutions to tickets logged, analyzing problems, updating clients and stakeholders, and providing agreeable...

Job Description">We are seeking a skilled professional to join our team as a Complaints Services Officer.This role involves handling customer complaints in a professional and timely manner. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.Responsibilities:">">Register all new...

Job Summary:We are seeking a Client Support Officer to join our team. The ideal candidate will have excellent client dealing skills, strong written and verbal communication skills, and the ability to work in a rotational shift environment.About the Role:This role is responsible for providing top-notch support to clients, handling inquiries, and resolving...

Job SummaryThe role of Customer Resolution Advisor is pivotal in managing customer complaints effectively and efficiently.Our ideal candidate should possess excellent communication skills, both verbal and written, to ensure seamless resolution of issues.Responsibilities:Customer Service Support: Provide timely assistance to customers through various...

Product Support Specialist">We are seeking a highly skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.">Key Responsibilities:">Analyze and resolve client incidents in a timely and professional manner.Provide...

Pak-Qatar Family Takaful Limited seeks a skilled professional to foster strong client-business relationships.Key Responsibilities:Maintain and develop client relationshipsAcquire business from assigned banks and customersEnsure prompt resolution of customer complaintsSupport Head of Bancatakaful in all matters and complete tasks on timeConduct research to...