Complaint Resolution Lead

About the PositionThis role requires someone who can handle multiple tasks simultaneously, has excellent communication skills, and meets deadlines. The successful candidate will be responsible for managing customer complaints, coordinating with engineers to resolve issues, and selling companion products.Key ResponsibilitiesLog client complaints and assign...

We're searching for highly motivated and skilled Customer Service Representatives to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving.Your primary responsibilities will include handling customer inquiries, complaints,...

CA / ACMA with at least 04 years of post-qualification experience or ACCA / MBA with at least 06 years of experience. Must have experience of Rules & Regulations of Regulatory Framework.Responsibilities:Review of responses on consumer complaints received from OGRA while ensuring compliance with standard rules and regulations.Evaluate Passing Unregistered Gas...

Job OverviewThis role requires a seasoned professional with expertise in regulatory compliance and management.Main Responsibilities:Review and evaluate consumer complaints received from regulatory bodies, identifying areas of non-compliance.Develop and implement measures to improve the complaint resolution process, ensuring adherence to regulatory...

Job DescriptionA seasoned professional is sought to fill this critical role.Key Responsibilities:Evaluate complaints from regulatory bodies, ensuring adherence to standard rules and regulations.Analyze gas theft claims, obtaining relevant documents to ensure compliance with established procedures.Oversee evidence required to justify billings, preparing...

Deputy Manager – Compliance & ComplaintsSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA with at least 02 years of experience or Masters with at least 05 years of experience. Knowledge of Regulatory Framework will be considered as an added advantage.Responsibilities:Review/analyze complaints having financial impacts on a regional basis when...

Job DescriptionThis role is responsible for managing the Dispute Management Unit activities and team effectively. The goal is to achieve high productivity and efficiency, leading to improved service quality and high customer satisfaction.ResponsibilitiesManage team performance and ensure error-free processing of operations.Implement action plans for...

**Job Overview**The ideal candidate for this position will have a strong background in customer service, research & analysis, and experience in managing teams. As an Operations Manager, you will be responsible for resolving customer complaints in a timely and efficient manner.You will work closely with suppliers to ensure that all necessary updates are...

Career OpportunityThis role is ideal for individuals looking to develop their customer service skills and work in a dynamic environment. As a key member of our customer service department, you will be responsible for providing exceptional assistance and support to our valued customers.You will have the opportunity to work closely with the production...

About This RoleThis is a customer-facing position where you will be the main point of contact for customers seeking support.You will be responsible for providing timely and effective solutions to customer complaints, ensuring high levels of customer satisfaction.As part of this role, you will work closely with internal stakeholders to develop and implement...