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Client Support Specialist

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

Job Summary:

We are seeking a Client Support Officer to join our team. The ideal candidate will have excellent client dealing skills, strong written and verbal communication skills, and the ability to work in a rotational shift environment.

About the Role:

This role is responsible for providing top-notch support to clients, handling inquiries, and resolving issues in a timely manner. You will be working closely with other teams to ensure seamless communication and problem-solving.

Key Responsibilities:

  • Respond to client inquiries and resolve issues efficiently
  • Develop strong relationships with clients through effective communication and issue resolution
  • Collaborate with internal teams to ensure prompt issue resolution
  • Maintain accurate records of client interactions

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent client dealing skills
  • Strong written and verbal communication skills
  • Punctuality and reliability
  • Good knowledge of MS-Office
  • Ability to work in a rotational shift environment

Benefits:

This role offers a range of benefits, including opportunities for growth and development, a supportive team environment, and a competitive compensation package.

What We Offer:

We offer a dynamic and supportive work environment, where you can grow your skills and career. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join us.