Global Workforce Planning Analyst

Senior Workforce Planning AnalystWe are seeking a highly analytical and problem-solving individual to join our Global Workforce Management & Planning team as a Senior Workforce Planning Analyst. In this role, you will be responsible for creating accurate intraday / interval workload forecasting models using statistical techniques.You will work closely with...

The teamThe central Customer Care management team is expanding rapidly and the Global Workforce Management & Planning team needs to mirror this growth in order to provide outstanding support to our Customer Care teams. We currently cover thirteen markets across Europe, the Middle East, and South-East Asia.Key to this expansion is an immediate need for a...

Workforce Planning Senior AnalystIn today's fast-paced business environment, accurate forecasting is crucial for delivering exceptional customer service while minimizing costs. As a Workforce Planning Senior Analyst, you will play a key role in supporting our Global Workforce Management & Planning team in creating monthly, weekly, daily, and 15-minute...

Forecasting and Scheduling SpecialistWe are looking for a skilled Forecasting and Scheduling Specialist to join our Global Workforce Management & Planning team. In this role, you will be responsible for creating short, medium, and long-term contact and staffing forecasts within all markets.You will work closely with the team to ensure that forecasts are...

About The RoleThe mission of the Global Performance Team is to create and monitor the standards by which the Global Marketplace Support Team operates, which includes delivering great service to our customers across the three-sided marketplace (customers, restaurants, and riders). The Global Marketplace Support Team is expanding rapidly and the Performance...

About the RoleWe are seeking a seasoned professional to manage our global customer service operations. As a Global Customer Service Supervisor, you will be responsible for leading a team of customer support agents, ensuring that they provide exceptional service to our customers worldwide.Your key responsibilities will include managing and supporting...

We are seeking an experienced professional to join our organization in the role of Business Analyst.In this position, you will support Third Party Management and procurement activities within the team.Manage budgets for business activities including headcount and travelSupport workforce management activities including hiring, onboarding, offboarding,...

Senior Information Security AnalystWe are looking for a highly skilled and experienced professional to join our team as a Senior Information Security Analyst. In this role, you will collaborate with the IAM CARA team to review and streamline processes and procedures to enhance operational efficiency.Key responsibilities include:Maintaining and uplifting IAM...

Job Summary:We are seeking a highly analytical and detail-oriented Financial Analyst to join our team. This role is designed for someone who excels at interpreting complex financial data, building financial models, and providing actionable insights to support strategic decision-making. The ideal candidate will have strong proficiency in financial analysis,...

Workforce Service LeadBased in a strategic location with easy access to transportation links, the role requires flexibility and adaptability to meet operational demands.A highly competitive salary package is offered, which includes a base salary of circa £57,330, plus additional benefits and incentives.The organisation operates a 9-day working fortnight,...