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Luxury Fashion Associate
11 hours ago
About the Job
Zuriador is seeking a highly motivated Luxury Fashion Associate to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences.
Main Responsibilities:
- Collaborate with e-commerce, design, and operations teams to elevate the overall client experience across various platforms
- Provide expert product knowledge and personalized client service
- Resolve client issues promptly and professionally, ensuring satisfaction
- Drive sales performance and meet daily/weekly targets
- Ensure high-quality service across multiple communication channels (phone, WhatsApp, email, social media)
- Support operational functions including logistics and administration
Requirements:
- 1-2 years of experience in client services, preferably in luxury fashion
- Strong knowledge of ERP, CRM, and Shopify systems
- Excellent communication, problem-solving, and interpersonal skills
- Passionate about luxury fashion and delivering client-centric service
- Available to work evenings, weekends, and holidays when needed
- Able to adapt to frequent changes and thrive in a high-pressure environment
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