Contact Center Leadership Role

Job Title: Contact Center Operations LeaderDescription:We are seeking an experienced Contact Center Operations Leader to lead our contact center's operations, team, and performance. This is a leadership role for someone who thrives in a fast-paced, performance-oriented environment.This leader will be responsible for driving KPI achievement across all teams,...

Contact Center Team Lead PositionWe are looking for a highly skilled and motivated Contact Center Team Lead to oversee the daily operations of our customer service team and drive results through effective leadership and coaching.

Contact Center Team LeaderThis position requires a highly skilled individual to lead a team of contact center representatives. As a Contact Center Team Leader, you will be responsible for ensuring that all team members are working efficiently to meet their targets.Key Requirements:A minimum of 1-2 years of experience working in a Contact/Call Center with...

Job SummaryThis is a challenging opportunity for a talented Senior Engineer to take on a key leadership role in shaping our contact center and unified communication platforms. You will lead the design, implementation, and maintenance of these critical systems, leveraging your expertise in Genesys Cloud CX Contact Center and other UC platforms.You will...

Contact Center Specialist Job DescriptionWe are seeking an experienced Contact Center Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, communicating effectively with customers, and managing contact center operations.The ideal candidate will have a strong background in customer support,...

We are seeking an experienced telecom engineer to join our team. In this role, you will be responsible for supporting global telephony and contact center operations across various locations.Your key responsibilities will be:Acting as the primary point of contact for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys...

Contact Center Agent">We are looking for a highly motivated and organized individual to work as a Contact Center Agent. In this role, you will be responsible for providing top-notch customer service to our clients via phone.Job Summary:This is an excellent opportunity for someone who enjoys working with people and has strong communication skills. As a...

Contact Center RepresentativeWe are looking for a dedicated and enthusiastic contact center representative to join our team. As a contact center representative, you will be responsible for handling customer inquiries and providing solutions to their problems.Responsibilities include:Starting your day with a team meeting to catch up on current issues.Managing...

Contact Center Operations Support SpecialistThis position requires providing expert-level support for contact center operations across the globe. The successful candidate will act as a liaison between teams, ensuring seamless coordination and resolution of issues.Key Responsibilities:Serve as a central point of contact for all contact center-related...

Contact Center AgentsWe are looking for highly skilled and motivated individuals to join our contact center team.As a contact center agent, you will be responsible for interacting with customers via phone, email, or chat, providing them with information and assistance as needed, and resolving any issues that may arise.The ideal candidate will possess...