Customer Conversion Associate

3 days ago


Saddar Town, Pakistan ibex Full time

At ibex, we are seeking a highly skilled Customer Conversion Associate to play a crucial part in achieving our ambitious customer acquisition and revenue growth objectives. This role will involve handling a high volume of calls daily, generating interest, qualifying prospects, closing sales, and meeting monthly sales conversion targets.

Key Responsibilities:
  • Receive and cater to inbound calls to promote and sell the product or service.
  • Correspond with customers, track and resolve any issues related to the product or service.
  • Ensure consistent customer follow-up at all times.
  • Handle customer needs and requirements effectively.
  • Respond to and resolve customer inquiries promptly.
  • Meet monthly sales conversion benchmarks consistently.
  • Be proactive in identifying upselling opportunities.


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