
Customer Support Associate
5 days ago
At ibex, we pride ourselves on delivering innovative business process outsourcing (BPO) solutions that drive superior customer experiences. With a global CX delivery center model consisting of 35 operations facilities around the world, we are well-equipped to handle diverse client needs across various industries.
Key Responsibilities:- Deliver Exceptional Customer Service: We're seeking talented individuals with excellent communication skills to assist our U.S.-based clients' customers with their queries/concerns and provide accurate resolutions via call.
- Resolve Customer Inquiries: Assist customers with their items purchased through the e-commerce website, providing friendly and caring service.
- Foster Rapport with Customers: Build relationships with customers through courteous and attentive communication, conveying a positive image of our company.
- Offer Alternative Solutions: Provide alternatives to products/items not available on the e-commerce website, ensuring customer satisfaction.
- Stay Updated on System Information: Maintain knowledge of system updates, process changes, and future developments to effectively resolve customer issues.
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Customer Conversion Associate
2 days ago
Saddar Town, Pakistan ibex Full timeAt ibex, we are seeking a highly skilled Customer Conversion Associate to play a crucial part in achieving our ambitious customer acquisition and revenue growth objectives. This role will involve handling a high volume of calls daily, generating interest, qualifying prospects, closing sales, and meeting monthly sales conversion targets.Key...
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Customer Support Lead
4 days ago
Saddar Town, Pakistan Global Marine Safety Services Inc (Hosuton) Full timeJob DescriptionWe are seeking an experienced Sales Account Manager to join our team at Global Marine Safety Services Inc (Houston). This is a fantastic opportunity for a motivated and results-driven individual to play a key role in building our business activities and delivering exceptional customer support.The ideal candidate will have excellent...
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Customer Support Team Lead
4 days ago
Saddar Town, Pakistan Softech Microsystems Full timeCustomer Support Team LeadWe are seeking a highly motivated individual to lead our customer support team at Softech Microsystems. This key role will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Providing timely and professional responses to customer inquiries and resolving...
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Risk Management Associate
2 days ago
Saddar Town, Pakistan Inbox Business Technologies Full timeRisk Management AssociateInbox Business Technologies is seeking a detail-oriented Risk Management Associate to support our team in delivering GRC projects.The ideal candidate will assist senior consultants in various tasks, ensuring project success and compliance with industry standards.Key Responsibilities:Support senior consultants in conducting risk...
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Business Growth Associate
5 days ago
Saddar Town, Pakistan I Planet BPO Full timeRole SummaryWe are looking for a business growth associate to join our team and contribute to our sales growth through effective business strategies. As a sales agent, you will be responsible for developing and maintaining relationships with clients, meeting sales targets, and providing exceptional customer service.Key Responsibilities:Client Acquisition:...
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Project Management Associate
4 days ago
Saddar Town, Pakistan Techsense Full timeJob DescriptionAs a Jr. Business Analyst/Associate Project Manager at Techsense, you will be responsible for analyzing information needs and functional requirements of external and internal customers.Using your strong analytical and product management skills, you will help us understand customer business needs and translate them into actionable...
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Project Management Associate
3 days ago
Saddar Town, Pakistan Techsense Full timeAbout the RoleAs a Project Management Associate, you will play a critical role in supporting our project management team at Techsense. Your primary responsibilities will include working independently with users to define concepts under the direction of project managers, driving business units to challenge their assumptions, and engaging in multiple...
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Operations Lead for Customer Support
2 days ago
Saddar Town, Pakistan Verticity (Pvt) Ltd. Full timeVerticity (Pvt) Ltd. is seeking an experienced operations lead for customer support to manage the day-to-day activities of the call centre and ensure calls are answered within predetermined timeframes.Key Responsibilities:Manage the call centre's daily operations;Develop and implement plans for change and growth;Establish and meet performance targets for...
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Business Operations Associate
2 days ago
Saddar Town, Pakistan Shayan Rehman Full timeBusiness Operations Role: At Granule Services, we are looking for a skilled Business Operations Associate to support our team. In this role, you will be responsible for maintaining accurate records of candidate data, ensuring up-to-date attendance sheets, and performing additional tasks assigned by the line manager as needed.The ideal candidate must hold a...
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Customer Support Specialist
4 days ago
Saddar Town, Pakistan GE Solutions Full timeJob Overview:This role involves providing exceptional support to patients and internal departments at GE Solutions.The ideal candidate will have outstanding communication skills, attention to detail, and a commitment to ensuring that every patient receives the assistance they need promptly and professionally.
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Customer Support Director
2 days ago
Saddar Town, Pakistan KB Grammar Academy Full timeKey ResponsibilitiesResolve Service Issues Efficiently: Provide timely and effective resolutions to client inquiries related to student visa and migration services.Notify Management of Complex Concerns: Proactively inform management about complex client concerns and their resolutions to ensure seamless service delivery.Maintain a Client-Centric Environment:...
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IT Support Professional
5 days ago
Saddar Town, Pakistan Tec Education Foundation Full timeAbout Tec Education FoundationWe are a forward-thinking organization committed to innovation and excellence in the field of information technology.We strive to deliver exceptional services that meet the evolving needs of our clients, and we are now seeking a skilled Network Plus Support professional to join our team.About the RoleThe ideal candidate will...
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Software Development Associate Director
5 days ago
Saddar Town, Pakistan Talent Rooters Full timeAssociate Manager Software DevelopmentBachelor of Computer Science or B.E. in Software Engineering is required.You will design, implement, and tune enhancements that meet the demands of a fast-paced startup environment.You will adhere to software development expectations, processes, and quality initiatives.You will evaluate risks accurately and estimate...
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Support Operations Manager
4 days ago
Saddar Town, Pakistan Softech Microsystems Full timeSupport Operations ManagerThis critical role is accountable for leading our customer support operations at Softech Microsystems. The successful candidate will be responsible for delivering high-quality support services to our customers, exceeding their expectations.Key Responsibilities:Managing customer support processes and workflows to ensure efficient...
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Support Team Lead
5 days ago
Saddar Town, Pakistan Softech Microsystems Full timeJob DescriptionServe as a secondary leader to the support team, handling customer inquiries and sales goals. Key responsibilities include providing assistance and answering questions from potential and current customers.Key Responsibilities:Provide assistance and answer questions from potential and current customers.Schedule routes as per clients'...
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Secondary Support Manager
5 days ago
Saddar Town, Pakistan Softech Microsystems Full timeAbout the RoleThis role requires an individual who can handle multiple responsibilities, prioritize tasks, and maintain a professional demeanor in a fast-paced environment. As a secondary leader to the support team, you will be responsible for handling customer inquiries and sales goals.Key Responsibilities:Provide assistance and answer questions from...
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Quality Assurance and Support Specialist
4 days ago
Saddar Town, Pakistan Softech Microsystems Full timeQuality Assurance and Support SpecialistWe are seeking a skilled Quality Assurance and Support Specialist to join our customer support team at Softech Microsystems. This role will be responsible for ensuring the highest quality support services are delivered to our customers, meeting their evolving needs.Key Responsibilities:Evaluating and improving customer...
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Digital Support Specialist
5 days ago
Saddar Town, Pakistan MM Communication Full timeWe are seeking a talented and ambitious individual to join our team as a Digital Support Specialist. As a Social Media Chat Representative, you will be responsible for providing exceptional customer service through various social media platforms.About the Role:You will work collaboratively with our team to achieve sales targets and provide excellent customer...
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Support Team Lead
4 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeWhat You'll AchieveAs a Customer Service Officer at Teknika Corporation of Pakistan, you will have the opportunity to develop your skills and knowledge in customer service management.You will be working in a dynamic and supportive team environment where you can make a real difference to our customers' lives.
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Administrative Support Specialist
5 days ago
Saddar Town, Pakistan Najmi Bilgrami Collaborative Pvt. Ltd. Full timeJob OverviewThe Najmi Bilgrami Collaborative Pvt. Ltd. is seeking a highly skilled and organized Administrative Support Specialist to join our team.This key role will provide critical support to the department, ensuring smooth day-to-day operations and exceptional customer service.