Senior Fiber Network Specialist

1 week ago

Karachi, Sindh, Pakistan beBeeOperations Full time

Network Operations Manager

Transworld Home is seeking a results-driven Network Operations Manager to lead its FTTX network operations in Karachi. The ideal candidate excels at managing end-to-end fiber network operations, optimizing service performance, and leading technical teams.

Key Responsibilities:

  • Oversee and manage the entire FTTX access network operations ensuring service uptime and performance.
  • Ensure compliance with Service Level Agreements (SLAs) and key operational metrics including Turnaround Time (TAT) and Mean Time to Repair (MTTR).
  • Lead analysis of network complaints and implement permanent solutions to minimize recurring issues.
  • Plan and execute new FTTX network rollouts, including route planning and deployment oversight.
  • Motivate, guide, and monitor field teams to achieve high operational performance.
  • Coordinate with external vendors and contractors to ensure quality and timely service delivery.
  • Schedule shifts and manage workforce logistics for 24/7 network monitoring and support.
  • Monitor operational processes and recommend improvements for enhanced service quality.

Requirements:

  • Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related technical discipline.
  • Professional certifications such as CCNA, CCNP, or equivalent are highly preferred.
  • Minimum of 5 years of experience in FTTX operations, with at least 2 years in a supervisory or managerial role.
  • Strong analytical and team leadership skills.
  • Excellent communication and vendor management capabilities.
  • Hands-on knowledge of fiber network topologies, splicing, testing, and active network components.

Why Join Us?

  • Be part of a leading telecom brand at the forefront of connectivity and fiber network innovation.
  • Work in a high-performance, goal-oriented environment.
  • Contribute to impactful projects that improve customer experience and digital infrastructure.
  • Access opportunities for career progression in a growing organization.

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