Inbound Chat Consultant

6 days ago


Lahore, Punjab, Pakistan Premlinx Pakistan Pvt Ltd. Full time

Role Description:

In this Inbound Chat Consultant position, you will serve as a primary point of contact for customers, addressing their questions and concerns through live chat.

Primary Responsibilities:

  1. Communicate with customers via live chat and provide product information.

  2. Analyze and reference provided resources to answer customer inquiries.

  3. Manage multiple customer interactions concurrently to ensure efficient resolution.

Required Skills and Abilities:

  1. Strong typing skills with accuracy and speed (50 WPM).

  2. Proficient computer user with knowledge of software applications.

  3. Excellent communication and interpersonal skills for effective customer interaction.

  4. Able to access and utilize product information using provided tools.

  5. Strong multitasking abilities to handle high-volume customer inquiries.



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