Technical Support Associate

6 days ago


Lahore, Punjab, Pakistan Premlinx Pakistan Pvt Ltd. Full time

About the Role:

We are looking for a Technical Support Associate to join our team. As an Inbound Customer Chat Representative, you will be responsible for providing excellent customer service through live chat inquiries.

Responsibilities:

  1. Respond to inbound chat inquiries and effectively consult customers regarding products.

  2. Utilize internet resources and supporting websites provided during training to assist potential customers.

  3. Multitask by chatting with multiple customers simultaneously.

Requirements:

  1. Must possess strong typing skills (50 WPM) with 0 errors.

  2. Proficient computer navigation and web browsing abilities.

  3. Motivated individual with excellent interpersonal and communication skills.

  4. Able to resource product information via tools provided.

  5. Multitasking capabilities to handle multiple chats at once.



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