
Customer Service Platform Optimizer
3 days ago
**The Ideal Candidate:**
We are seeking a detail-oriented and self-motivated Client Support Setup Specialist to join our team. The ideal candidate should have 3+ years of experience in Customer Service, IT, or Computer Science.
- The ideal candidate will have experience working with eCommerce tools such as Gorgias, Shopify, and Zendesk.
Your Key Responsibilities:
- Optimize customer service platforms for clients.
- Develop and implement process improvements.
- Maintain accurate records and documentation.
- Work collaboratively with the Onboarding team.
- Ensure seamless communication with the team.
Our Culture:
- Emphasis on innovation and teamwork.
- Ongoing training and development opportunities.
- Diverse and inclusive work environment.
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