Customer Service Team Lead

Job DescriptionThe Customer Service Team Lead will oversee the customer service team, ensuring that all customer inquiries are handled efficiently and effectively. The successful candidate will have excellent communication and interpersonal skills, with the ability to work under pressure and meet deadlines.Responsibilities:Supervise and manage customer...

The role of Assistant Manager Customer Services is to lead a team of customer service representatives and ensure that customers receive the best possible experience. As an Assistant Manager, you will be responsible for resolving customer queries, arranging spare parts and tools, verifying product sale return notes, preparing incentives for staff, conducting...

Contact Center Leadership OpportunityWe are seeking a skilled Team Lead Contact Center to manage a team of customer service representatives.About the RoleThis role involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction in a fast-paced contact center environment.Ensure that the...

Contact Centre Management RoleWe are seeking an experienced Call Centre Manager to join our team in Karachi. The successful candidate will have a strong background in contact centre operations and customer service, with excellent leadership and communication skills.Key ResponsibilitiesManage the day-to-day operations of the call centre.Lead and develop a...

About Customer Service Team LeadThis role involves leading a team to ensure high customer satisfaction through timely and effective problem resolution. The successful candidate will work closely with cross-functional teams to ensure positive user experiences.Key Responsibilities:Team Leadership: Lead a team of technical support specialists to manage and...

We are seeking an experienced Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing support and managing relationships with customers from the US/UK region.Your primary goal will be to analyze customer data to improve the overall customer experience, leading to sustainable business...

Job DescriptionThe Phone Banking Manager is responsible for the development and implementation of call center strategies and technologies. They oversee the daily operations of the phone banking department, ensuring that activities run smoothly and efficiently. The manager promotes a positive image of the bank and provides supervision to department...

Job SpecificationWe are looking for a results-driven professional with a proven track record of success in managing customer service teams. The ideal candidate will possess excellent leadership, communication, and problem-solving skills, as well as a deep understanding of air conditioning systems.The successful applicant will be responsible for developing...

Key ResponsibilitiesLead sales teams to achieve sales targets and improve sales performance.Implement new sales strategies and tactics to increase sales revenue.Monitor sales operations to ensure compliance with company policies and procedures.

ResponsibilitiesCall Center Management: Supervise and lead a team of call center agents, monitor call center performance, and implement strategies to improve sales and targets and efficiency.Office Administration: Manage office resources, ensure a clean and organized working environment, and oversee office security and access control.Administrative Support:...