Experienced Restaurant Supervisor

2 days ago


Islamabad, Islamabad, Pakistan Xas Logistics Ltd. Full time
Restaurant Manager Job Description

Xas Logistics Ltd. is seeking an experienced Restaurant Manager to lead our fast food establishment's operations, focusing on delivering exceptional customer service, achieving sales growth, and maintaining operational excellence. The ideal candidate will have a strong background in the food service industry, exceptional leadership skills, and a passion for driving business results.

Key Responsibilities:
  1. Leadership and Team Management:
    - Recruit, train, and develop a high-performing team to deliver exceptional customer service and meet business objectives.
    - Monitor staff performance, providing coaching and feedback to optimize employee productivity and job satisfaction.
  2. Operational Effectiveness:
    - Oversee all restaurant activities to ensure smooth operations, adhering to company policies and procedures.
    - Monitor food preparation, quality, and portion control to meet established standards, minimizing waste and optimizing cost efficiency.
  3. Customer Relationship Building:
    - Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for guests, and addressing customer inquiries and concerns promptly and effectively.
  4. Business Results:
    - Assist in developing sales strategies and promotional activities to drive revenue growth, working closely with the marketing team to promote the brand and increase customer engagement.
  5. Vendor Partnership:
    - Establish and maintain positive relationships with suppliers, negotiating pricing and contracts when necessary, and monitor supplier performance to ensure timely delivery, quality, and compliance with specifications.

Requirements:
  1. A high school diploma or equivalent is required; a degree in hospitality management or a related field is preferred.
  2. Proven experience as a restaurant manager or in a similar role within the fast food industry is essential.
  3. Strong leadership abilities with excellent interpersonal and communication skills are necessary.
  4. Flexibility to work evenings, weekends, and holidays as required is necessary.


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