Enterprise Business Solutions Specialist

Business Solution Expert

We seek a skilled professional to serve as a key leader in the design and delivery of award-winning business performance improvement solutions. This individual will be instrumental in how we scope, solution, design, and deliver our solutions.

• Solution Concept Creation: You will create solution concepts for proposals and other sales pursuits, based on business needs provided identified during client meetings and/or client document review with our sales team.
• Solution Architecting: You will architect solutions as part of a client engagement, based on data gathered as part of a discovery process.
• Solution Buildout Oversight: You will oversee and provide input into the solution buildout to ensure that the requirements of solution architecture are being met.

This role involves partnering with our sales team to perform a deep dive into our clients' business needs, brainstorming and proactively prescribing solutions that address their business challenges, performing as a key member of the engagement team, acting as the subject matter expert relative to our solutions, and providing support throughout the life of each project.

Responsibilities include collaborating with our leadership, sales, and account management teams to identify clients who would benefit from solution services, creating strategies for client pursuits, guiding the sales team through goal definition, opportunity identification, and the design of business performance solutions using problem-solving principles and experience, determining the performance needs of the target audience and how those needs align with overall business goals, analyzing complex programs and making recommendations to streamline and enhance the audience experience, designing and presenting learning, performance, measurement, and communication strategies and solutions to clients, performing needs analysis through interviews, focus groups, document review, technology evaluation, and additional discovery to determine gaps and opportunities in the performance of the target audience, proactively making recommendations to clients based on our insights into how organizations operate most effectively, leveraging emerging trends and technologies in solutions design by staying abreast of thought leadership via webinars, conferences, blogs, and articles, supporting solution concepts with relevant research, literature, or experience, creating solutions that solve business problems across various learning modalities ensuring these solutions link to clients' desired performance outcomes, creating change management and measurement strategies that provide meaningful insights into clients' performance improvement, pivoting quickly to adapt to changing requirements and needs from internal and external clients, responding to and modifying recommendations in the moment based on client feedback and reactions, providing input, oversight, and guidance to the team building out the solution ensuring the solution vision is fully realized, engaging the client to understand strategic changes in their business and making recommendations for aligning the program to the changes; following through by ensuring the design team integrates newly aligned changes to learning solutions.

Key qualifications for this role include a Master's Degree in Learning and Development, Human Performance, or Organizational Leadership & Development (preferred), but commensurate work experience will be strongly considered in the absence of an advanced degree, minimum of eight to ten years of experience in solution design, performance consulting, human performance technology, change management, and/or adult learning and development, significant experience in the industry, either as an employee of a Life Sciences organization or a partner to the industry, experience analyzing needs and developing solutions based on input from client interviews, document review, and industry analysis, strong communication skills, able to build strong relationships with internal and external customers, outstanding leadership skills, has the ability to influence without authority and can make valuable suggestions that are presented in such a way that makes the client feel fully committed.

As a valued member of our team, you will have access to ongoing training and professional development opportunities, enabling you to continually grow and expand your skillset. You will also be working closely with experienced professionals who share your passion for delivering exceptional results and exceeding client expectations.