
Senior Technical Support Operations Lead
3 days ago
We are seeking a highly skilled Senior Technical Support Operations Lead to join our team at Sybrid (Pvt) Ltd. As a key member of our Contact Centre, you will be responsible for ensuring the smooth operation of all technical support activities.
Your primary objective will be to maintain exceptional service levels while driving continuous improvement in response times, resolution rates, and overall customer satisfaction.
You will lead a team of Supervisors, Team Leaders, and Engineers, providing guidance and coaching to ensure they have the necessary skills and knowledge to excel in their roles.
In this dynamic position, you will identify training needs and collaborate with our Training and Development team to develop tailored programs that enhance the capabilities of our technical support staff.
This is an outstanding opportunity for a seasoned professional with a passion for delivering exceptional customer experiences to drive business success and growth.
Key Responsibilities:- Maintain high-quality technical support services aligned with industry best practices.
- Lead performance management initiatives, including goal setting, feedback, and coaching.
- Develop and implement strategies to improve first-call resolution rates and reduce mean time to resolve issues.
- Collaborate with cross-functional teams to optimize processes, streamline operations, and drive efficiency.
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Senior Technical Manager
6 days ago
Saddar Town, Pakistan LN Technologies Full timeJob Title: Senior Technical ManagerWe are seeking a highly skilled Senior Technical Manager to manage our technology operations and drive technical direction of software projects.Key Responsibilities:Manage all aspects of the production team goal setting, individual development, and performance.Provide technical oversight and expertise as required, and work...
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Technical Support and Services Director
3 days ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob ProfileWe are looking for a highly motivated and experienced Technical Support and Services Director to join our team at Sybrid (Pvt) Ltd.As a key member of our Contact Centre, you will be responsible for leading the delivery of exceptional technical support services, ensuring high-quality interactions with customers, and driving continuous improvement...
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Technical Support Director
2 days ago
Saddar Town, Pakistan Softech Microsystems Full timeJob SummaryThe Technical Support Director will lead our technical support team in providing exceptional service to our clients. This individual will be responsible for developing and implementing strategies to improve technical support efficiency and effectiveness.Main Accountabilities:Develop and execute technical support strategies to enhance customer...
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Technical Team Lead
5 days ago
Saddar Town, Pakistan Avialdo Solutions Full timeWe are seeking an experienced Technical Team Lead to join our dynamic and innovative team at Avialdo Solutions. This role combines hands-on development, operational ownership, and team growth.Job ResponsibilitiesGuide a team of Developers in achieving their personal and technical goals.Conduct technical interviews, onboard talented engineers, and evaluate...
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Senior Health and Safety Specialist
3 days ago
Saddar Town, Pakistan Technical Training IT Full timeAt Technical Training IT, we are seeking a highly skilled Senior Health and Safety Specialist to join our team.The ideal candidate will be responsible for ensuring a safe workplace environment without risk to health, adhering to all Health & Safety policies, procedures, rules, and regulations, and conducting regular reviews and updates of these...
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Technical Project Lead
3 days ago
Saddar Town, Pakistan Pharmevo (Pvt.) Ltd Full timeAbout the RoleWe are seeking an experienced IT Operations Manager to lead our network infrastructure team. The ideal candidate will have a strong background in network administration and security, with excellent problem-solving skills and a proven track record of driving innovation and process improvements.Key ResponsibilitiesLead the design and...
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Technical Lead
3 weeks ago
Saddar Town, Pakistan Shispare Pvt. Ltd. Full timeTechnical Lead (PHP - Laravel - Lumen) Shispare Pvt. Ltd., Pakistan Responsibilities:Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platformsBuild innovative, state-of-the-art applications and collaborate with the User Experience (UX) teamPrepare and maintain all applications utilizing standard development...
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Director of Technical Operations
6 days ago
Saddar Town, Pakistan Badar Expo Solutions Full timeHead Of ITBachelors in Computer Science or IT related area of study or equivalent.A minimum of 5-7 years of experience in software implementation life cycle and infrastructure deployment support, preferably in a management role.Excellent interpersonal, oral and written communication skills are essential for this position.The ability to multitask and manage...
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Director of Technical Operations
3 days ago
Saddar Town, Pakistan Aglix (Pvt.) Ltd. Full timeJob DescriptionAs Director of Technical Operations, you will be responsible for leading our software development team in delivering projects that meet the highest standards of quality and timeliness.About YouYou have a strong background in managing technical teams, with a proven ability to deliver results.Your experience with C and Linux programming...
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Technical Team Lead
2 weeks ago
Saddar Town, Pakistan BMC Group Full timeWe are looking for a highly skilled Senior Dot Net Developer who can lead the development of complex software applications.Responsibilities and ExpectationsDevelop and maintain high-quality software code.Participate in code reviews and ensure adherence to coding standards.Contribute to the design and implementation of software solutions.Provide technical...
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Senior Operations Manager
2 weeks ago
Saddar Town, Pakistan Komkonsult Full timeAbout the JobKomkonsult is a leading provider of professional services, and we are currently seeking a Senior Operations Manager to join our team. As a key member of our leadership team, you will play a critical role in driving business growth and ensuring operational excellence.Responsibilities include:Project planning and executionCustomer relationship...
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Senior Technical Writer Manager
3 days ago
Saddar Town, Pakistan Associated Consulting (Pvt) Ltd Full timeSenior Technical Writer ManagerWe are seeking a highly experienced Senior Technical Writer Manager to join our team. As a Senior Technical Writer Manager, you will oversee the development of high-quality technical documents for our clients.You will work closely with cross-functional teams to ensure that documents meet client needs and are delivered on...
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AWS Cloud Solutions Engineer
3 days ago
Saddar Town, Pakistan Kalhost Full timeKalhost is a rapidly growing company that requires talented Support Engineers to join our team. As a leading Platform as a Service (PaaS) provider for WordPress & Magento, we're seeking determined professionals with outstanding communication skills who can provide enterprise-level support to our growing client list.We're looking for individuals who can work...
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Marketing Planning and Strategy Lead
7 days ago
Saddar Town, Pakistan DC Technical Supply LLC. Full timeMarketing Planning and Strategy LeadWe are seeking a seasoned Marketing Planning and Strategy Lead to join our team at DC Technical Supply LLC. The primary responsibilities for this role include developing and executing marketing plans, managing client relationships, and staying up-to-date with industry trends.The ideal candidate will possess strong...
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Support Operations Manager
2 days ago
Saddar Town, Pakistan Softech Microsystems Full timeAbout the RoleThe Support Operations Manager will play a critical role in ensuring the smooth operation of our customer support function. This individual will be responsible for developing and implementing processes to optimize efficiency and effectiveness.Key Responsibilities:Design and implement process improvements to enhance customer experience and...
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Technical Lead and PHP Specialist
6 days ago
Saddar Town, Pakistan Shispare Pvt. Ltd. Full timeAbout the RoleAs a Technical Lead at Shispare Pvt. Ltd., you will be responsible for driving the development of our web applications. You will work closely with the UX team to design innovative solutions and collaborate with other departments to ensure seamless integration.Responsibilities:Develop and maintain complex PHP applications using Laravel.Design...
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Customer Experience and Support Manager
3 days ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob SummaryWe are seeking a highly skilled Contact Centre Team Manager to join our team at Sybrid (Pvt) Ltd.As a key member of our Contact Centre, you will be responsible for overseeing the day-to-day operations of our technical support team, ensuring exceptional service levels, and driving continuous improvement in response times and resolution rates.You...
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Technical Coordinator Specialist Lead
5 days ago
Saddar Town, Pakistan Tec Education Foundation Full timeJob OverviewTec Education Foundation is seeking a highly skilled Technical Coordinator to join our team. As a key member, you will play a crucial role in ensuring the smooth operation of our technical infrastructure.About the RoleWe are looking for a candidate with strong analytical skills, excellent communication abilities, and a proven track record of...
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Lead Event and Operations Coordinator
3 days ago
Saddar Town, Pakistan HR Outsourcing and Consulting Full timeJob Title: Lead Event and Operations CoordinatorThe Lead Event and Operations Coordinator is a dynamic role at HR Outsourcing and Consulting, Pakistan, requiring a results-driven professional to oversee event planning, operations, and logistics. This role demands a highly skilled and organized individual with expertise in event planning, operations, and...
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Technical Project Lead
3 days ago
Saddar Town, Pakistan Cure Md Full timeCure Md seeks a seasoned Technical Project Lead to drive the implementation of enterprise software projects. The ideal candidate will possess strong leadership, organizational, and planning skills.Job RequirementsThe successful candidate will have hands-on experience with ASP, VB, and SQL Server, with .NET experience being a significant plus.Key...