Technical Support Specialist
3 days ago
Technical Support Specialist Job Description
Job SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers.
This is a full-time position that requires strong technical skills, excellent communication skills, and the ability to work independently.
Key Responsibilities- Provide technical support and assistance to customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to telephone lines, internet, and IPTV.
- Install and configure telephone lines, internet connections, and IPTV services.
- Develop and maintain knowledge of telecommunication systems and technologies.
- Collaborate with internal teams to resolve technical issues and improve customer satisfaction.
Degree in Electronics Engineering or related field required.
Skills and ExperienceExcellent technical skills and knowledge of telecommunication systems and technologies.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Familiarity with IT fundamentals and networking protocols.
BenefitsWe offer a competitive salary and benefits package, including:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Retirement plan
- Flexible working hours
- Opportunities for professional growth and development
If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter.
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