
Client Financial Liaison
6 days ago
About the Job:
We are seeking a highly motivated and organized Financial Relations Specialist to join our S&P Global Credit and Collections team. As a key member of our team, you will play a crucial role in ensuring timely and accurate collections from customers.
The Role: In this role, you will be responsible for enforcing policies and procedures related to payment, cancellation, and suspension/termination of customer services. You will also provide general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/procedures, payment histories, statements of account, among others.
Requirements:
- Bachelor's degree in any field or relevant discipline.
- At least 3-5 years of experience in Collections, Customer Service, or Billing experience in a Business-to-Business (B2B) environment.
- Excellent verbal and written English communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and prioritize multiple responsibilities.
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