
Customer Service Professional
1 week ago
We are seeking a highly skilled professional to manage ad postings and provide exceptional customer support.
Key Responsibilities:- Ad Posting Management: Accurately handle ad postings, ensuring compliance with guidelines.
- Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
- Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
- Record Keeping: Maintain accurate logs of client interactions for future reference.
- Internal Coordination: Work closely with internal teams to streamline operational workflows.
Language Skills: Fluency in Arabic (Speaking, Reading, and Writing) is essential for seamless client communication. Proficiency in English (Speaking, Reading, and Writing) is also required.
Communication Skills: Strong communication and coordination skills are necessary to interact effectively with clients and internal teams.
Education: A Bachelor's degree in a relevant field would be advantageous.
Technical Skills: Experience with Microsoft Excel and Office tools is desirable.
If you possess strong language skills and excellent communication abilities, we encourage you to apply.
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