Telecommunications Customer Support Representative

2 weeks ago

Islamabad, Islamabad, Pakistan beBeeSupport Full time 45,000 - 60,000
Customer Support Job Opportunity

We are seeking a skilled and professional customer support executive to join our team. As a customer support representative, you will be the first point of contact for customers, providing them with timely and effective solutions to their queries.

Your primary responsibility will be to handle customer inquiries via phone, email, and text, responding to their concerns and resolving issues in a polite and courteous manner. You will also be required to provide product information, answer questions, and offer support as needed.

  • To be successful in this role, you should have excellent communication skills, both written and verbal. You should be able to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • A strong understanding of customer service principles and practices is essential, as well as the ability to work collaboratively with colleagues to achieve common goals.

You will be working in a dynamic and supportive team environment, where you will have the opportunity to grow and develop your skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and text
  • Respond to customer concerns and resolve issues in a polite and courteous manner
  • Provide product information and answer customer questions
  • Offer support as needed to ensure customer satisfaction

Requirements:

  • Excellent communication skills (written and verbal)
  • Ability to work effectively in a fast-paced environment
  • Strong understanding of customer service principles and practices
  • Ability to work collaboratively with colleagues

Location: Rawalpindi, Pakistan

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