
Team Manager Operations
24 hours ago
As an Operations Team Lead, you will be responsible for managing a team of advisors, guiding them to meet their targets while reviewing performance and providing coaching.
This involves ensuring that advisors adhere to our company's policies, including attendance. You will also analyze performance metrics to identify areas for improvement and implement strategies to address these gaps.
Key Responsibilities:- Manage performance and behavior through effective meetings, coaching, and mentorship.
- Implement goals, monitor progress, and evaluate against pre-set criteria.
- Analyze performance metrics to identify areas for improvement.
- Ensure team members understand performance and behavior criteria.
- Partner with workforce management to execute staffing plans and identify volume changes.
- Manage schedules, monitor adherence, and time-off planning.
- Conduct seller interaction audits and provide coaching.
- Maintain a positive demeanor and effectively manage sensitive issues.
- Demonstrate excellent time-management skills and work independently.
- Minimum 2 years supervisory experience in customer service, preferably within a contact center.
- Strong interpersonal and communication skills, able to communicate with diverse constituencies.
- Able to analyze data and drive decision making.
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Operations Team Manager
24 hours ago
Islamabad, Islamabad, Pakistan beBeeOperations Full time 80,000 - 100,000Job Title: Operations Team ManagerThe successful candidate will lead and manage a high-performing team of professionals, overseeing day-to-day operations to drive exceptional results. Key responsibilities include supervising and guiding team members, planning work schedules, maintaining accurate records, ensuring compliance with company policies, and...
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Operations Team Leader
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Islamabad, Islamabad, Pakistan Finleap Financial Services (Private) Limited Full time $60,000 - $80,000 per yearKey ResponsibilitiesManage daily operations, including merchant onboarding, transaction processing, settlements, and repayment tracking.Facilitate the customer application process on fieldMonitor and resolve operational bottlenecks, system errors, and payment failures.Serve as the operational point of contact for partner merchants.Coordinate with merchants...
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Operations Team Leader
1 week ago
Islamabad, Islamabad, Pakistan Finleap Financial Services (Private) Limited Full timeKey ResponsibilitiesManage daily operations, including merchant onboarding, transaction processing, settlements, and repayment tracking.Facilitate the customer application process on fieldMonitor and resolve operational bottlenecks, system errors, and payment failures.Serve as the operational point of contact for partner merchants.Coordinate with merchants...
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Operations Team Leader
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Islamabad, Islamabad, Pakistan FinLeap Financial Services (Pvt) Ltd Full time $60,000 - $80,000 per yearKey ResponsibilitiesManage daily operations, including merchant onboarding, transaction processing, settlements, and repayment tracking.Facilitate the customer application process on fieldMonitor and resolve operational bottlenecks, system errors, and payment failures.Serve as the operational point of contact for partner merchants.Coordinate with merchants...
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Team Lead Operations
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Operational Team Lead
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Manager Operations
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Sales Operation Coordinator Team
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