Service Delivery Leader

16 hours ago


Karachi, Sindh, Pakistan beBeeDelivery Full time $80,000 - $120,000
Key Responsibilities:

As a service delivery leader, you will maintain end-to-end accountability for customer satisfaction and overall delivery excellence. This involves regularly communicating with clients to provide status updates and address any concerns or issues.

  • Maintain accountability for customer satisfaction and delivery excellence.
  • Regularly communicate with clients and stakeholders.
  • Collaborate with cross-functional teams to ensure successful service delivery.
Requirements:
  • ITIL V4 Foundation Certification is required.
  • At least 10+ years of experience working in the IT industry.
  • Experience in working closely with DevOps, Developers, Systems, and Helpdesk teams.
Benefits:
  • Opportunity to work in a dynamic team environment.
  • Chance to develop leadership skills and take on new challenges.
  • Competitive compensation package and benefits.
Company Culture:

We value innovation, teamwork, and client satisfaction. We foster a high-performance culture with flexible working models and robust benefits.



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