Service Delivery Coordinator

2 weeks ago

Karachi, Sindh, Pakistan HandyHunts Full time 600,000 - 1,200,000 per year

Company Overview

HandyHunts is a global IT resource and service provider based in Birmingham, UK. We deliver tailored IT support solutions to clients across the UK and worldwide, helping businesses optimize their technology operations with reliable and cost-effective services.

Role Description

We are looking for a Service Delivery Coordinator
to join our team on a contract, fully remote basis. In this role, you will be responsible for onboarding new clients, maintaining strong client relationships, and generating more business opportunities from existing clients. You will coordinate service activities, ensure client satisfaction, and act as the link between clients and service teams.

Key Responsibilities

  • Onboard and engage new clients with HandyHunts services.
  • Build and maintain long-term client relationships.
  • Identify and generate additional business opportunities from existing clients.
  • Coordinate service delivery to ensure timely execution and quality.
  • Facilitate smooth communication between clients and internal teams.

Qualifications

  • Strong customer service and relationship management skills.
  • Excellent communication and organizational abilities.
  • Ability to multitask and manage priorities effectively.
  • Proactive and analytical mindset.
  • Experience in IT service management is a plus.

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