Customer Service Associate

1 day ago

Lahore, Punjab, Pakistan beBeeCommunication Full time 300,000 - 500,000
Job Title:
Customer Service Associate

Key Responsibilities:

  Manage daily inbound and outbound calls to prospective students.

  • Provide accurate information about courses, timings, discounts, and enrollment procedures.
  • Record calls, leads, and follow-ups in an Excel system.
  • Collaborate with the marketing team to align calling campaigns with promotions.
  • Handle inquiries and complaints professionally.

Requirements:

  Maintain a professional demeanor while working in a target-driven environment.

  • Minimum 2 years of experience in telemarketing.
  • Strong verbal communication skills in English and Urdu.
  • Basic computer literacy in MS Office (Excel, Word).

By offering excellent customer service, you will contribute to our goal of delivering exceptional student experiences.

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