
Theme Park Experience Coordinator
2 days ago
Job Overview
We are seeking a highly motivated and experienced Customer Service Operations Manager to join our team at Playland. As a key member of our operations team, you will be responsible for ensuring excellent guest service and maintaining safety standards.
Responsibilities
- Supervise daily Playland operations, ensuring smooth rides, games, and food service experiences.
- Monitor guest flow and address any concerns to enhance visitor satisfaction.
- Ensure compliance with safety regulations and operational policies.
- Coordinate with maintenance teams to address ride or attraction issues promptly.
Requirements
- Previous experience in Playland, theme park, or amusement park operations.
- Strong leadership, communication, and problem-solving skills.
- Ability to handle high-pressure situations and make quick decisions.
- Knowledge of safety regulations and amusement park industry standards.
- Flexibility to work weekends, holidays, and peak season shifts.
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