
Playland Operations Lead
2 days ago
Job Description
The Customer Service Operations Manager will be responsible for overseeing daily operations at Playland, ensuring excellent guest service, and maintaining safety standards. This role requires prior experience in Playland, theme park, or amusement park operations, as well as strong leadership, communication, and problem-solving skills.
Key Responsibilities
- Supervise daily Playland operations, ensuring smooth rides, games, and food service experiences.
- Monitor guest flow and address any concerns to enhance visitor satisfaction.
- Ensure compliance with safety regulations and operational policies.
- Coordinate with maintenance teams to address ride or attraction issues promptly.
Requirements
- Previous experience in Playland, theme park, or amusement park operations.
- Strong leadership, communication, and problem-solving skills.
- Ability to handle high-pressure situations and make quick decisions.
- Knowledge of safety regulations and amusement park industry standards.
- Flexibility to work weekends, holidays, and peak season shifts.
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