
Customer Support Representative
7 days ago
We are seeking a highly skilled and experienced Customer Support Executive to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our customers via phone, email, and chat.
Responsibilities- Troubleshoot technical issues and provide timely resolutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions, including tickets, emails, and chats.
- Collaborate with internal teams to resolve complex technical issues and escalate when necessary.
- Stay up-to-date with product and service information to effectively address customer inquiries.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and analytical thinking.
- Proficiency in CRM software and Microsoft Office.
- Ability to work in a fast-paced environment with multiple priorities.
- Basic understanding of IT and networking concepts.
We offer a competitive compensation package, including gratuity, incentive bonus, leaves, sports, and entertainment benefits.
OthersWe value teamwork, collaboration, and continuous learning. If you are a motivated and results-driven individual looking for a challenging role, we encourage you to apply.
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Customer Support Representative
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Sales Representative
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Sales Representative Opportunity
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Technical Support Associate
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Support Services Manager
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