Technical Support Associate

7 days ago

Chiniot, Punjab, Pakistan beBee Careers Full time
About the Role

We are seeking a dedicated and results-driven Customer Support Executive to join our team. The successful candidate will be responsible for delivering exceptional customer support via various channels.

Key Accountabilities
  • Handle customer inquiries, provide product and service information, and troubleshoot technical issues.
  • Maintain accurate records of customer interactions and collaborate with internal teams to resolve complex technical issues.
  • Stay updated with product and service information to effectively address customer inquiries.
  • Provide timely resolutions to ensure customer satisfaction.
Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and analytical thinking.
  • Proficiency in CRM software and Microsoft Office.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Basic understanding of IT and networking concepts.
Benefits and Perks

A competitive compensation package, including gratuity, incentive bonus, leaves, sports, and entertainment benefits.

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