Client Service Manager

4 days ago


Islamabad, Islamabad, Pakistan Quattris Technologies Full time

Job Description

">

As a Client Service Manager, you will play a critical role in delivering exceptional service to our clients at Quattris Technologies. Your primary responsibility will be to monitor and manage mailboxes related to service calls, ensuring that all ticket information is shared and entered correctly.

Key Responsibilities
  1. Monitoring and managing mailboxes related to service calls
  2. Meeting various client service requests
  3. Understanding the scope of work and requirements
  4. Acting as a bridge between clients and resources
  5. Creating and ensuring all ticket information is shared and entered correctly
  6. Ensuring that information is shared with other departments in a timely manner
  7. Coordination with resources
  8. Ensuring that 100% of service calls are entertained in the best manner
  9. Mitigating issues and resolving escalations

Requirements

  1. Excellent analytical and problem-solving capabilities
  2. Focus on accuracy and detail
  3. Very organized, meticulous, and detailed in entering information
  4. Able to effectively plan, prioritize, and multi-task in high-volume workload situations
  5. Self-starter with proven ability to take ownership
  6. Self-motivated and driven
  7. Owns overall relationships with Quattris Clients and resources
  8. Comfortable working on a roster basis


  • Islamabad, Islamabad, Pakistan Afiniti Full time

    The Client Service Liaison at Afiniti is responsible for managing client service relationships and serving as the primary point of contact for all company-related issues. This role requires strong teamwork skills and the ability to work collaboratively with internal teams to ensure timely resolution of issues/errors.Job RequirementsResolve all...


  • Islamabad, Islamabad, Pakistan HR Manager Full time

    Job ResponsibilitiesThe successful candidate will be responsible for:Cyber Security: Overseeing cyber security across various products, services, infrastructure, networks, and applications to safeguard the company, customers, and partners.Incident Response: Responding to complex security incidents and developing strategies to mitigate risks.Risk Management:...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    We are looking for an experienced Project Manager to join our team at Service Square, a professional facility management company.About the RoleThe successful candidate will be responsible for overseeing a project from inception to completion, ensuring timely delivery and high-quality results. Key responsibilities include developing and implementing project...


  • Islamabad, Islamabad, Pakistan BRC Full time

    The ideal candidate will possess exceptional interpersonal skills and be able to build strong relationships with our clients.Job DescriptionDevelop and implement strategies to foster business growth and improve client satisfaction.Collaborate with internal teams to identify new opportunities and provide solutions that meet client needs.Travel to client sites...


  • Islamabad, Islamabad, Pakistan Nine Keys Full time

    We are looking for a Client Engagement Manager at Nine Keys who excels in nurturing strong relationships with clients and providing exceptional customer service. The specialist will be responsible for client communication, sales activities, staff training, and managing sales processes to meet targets.Responsibilities:Pursue new sales opportunities through...

  • Project Supervisor

    5 days ago


    Islamabad, Islamabad, Pakistan Service Square Full time

    At Service Square, a professional facility management company, we are seeking skilled and semi-skilled staff for one of our projects.Job OverviewThe ideal candidate will be responsible for overseeing the project from inception to completion, ensuring timely delivery and high-quality results. This includes developing and implementing project plans, timelines,...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    Service Square is seeking a highly motivated and organized Project Manager to lead our project team.About the ProjectThe project involves overseeing the development and implementation of project plans, timelines, and budgets, maintaining effective communication with team members, stakeholders, and clients, and monitoring progress, identifying and mitigating...


  • Islamabad, Islamabad, Pakistan BrainBox Full time

    Job Title: Client Relationship ManagerBecome an integral part of BrainBox's client relations team and take on the responsibility of fostering strong, long-term relationships with existing clients.As a Client Relationship Manager, you will be responsible for managing client accounts, planning and executing events, and identifying new business opportunities to...


  • Islamabad, Islamabad, Pakistan Sigma Digital Solutions Full time

    Sigma Digital Solutions is seeking a Client Relationship Manager to build and maintain strong relationships with our clients. The ideal candidate will have a solid understanding of the IT industry and be able to effectively communicate the value of our products or services.Key ResponsibilitiesDevelop and implement effective client engagement strategies to...

  • Program Director

    5 days ago


    Islamabad, Islamabad, Pakistan Service Square Full time

    We are seeking an experienced Infrastructure Coordinator to join our project team at Service Square, a professional facility management company.About the RoleThe successful candidate will be responsible for overseeing the project from inception to completion, ensuring timely delivery and high-quality results. Key responsibilities include developing and...


  • Islamabad, Islamabad, Pakistan Shine Plus Full time

    Commercial Development Role at Shine PlusThis role is centered around developing and executing strategies to increase Shine Plus's market share.Main Tasks:Foster long-term relationships with potential clients to identify new business opportunities.Promote Shine Plus's capabilities through strategic partnerships with existing and new clients.Keep accurate...


  • Islamabad, Islamabad, Pakistan SEED Chemicals Full time

    Accounts Officer at SEED ChemicalsBuild long-lasting client relationships by understanding their needs and delivering tailored solutions to drive business growth.Manage client accounts efficiently, ensuring timely delivery of services and effective collaboration with internal teams to meet customer expectations.Address client concerns promptly and...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    Job RoleWe are looking for a business development manager to join our team at Service Square. The ideal candidate will have a proven track record of driving sales growth through effective marketing strategies.Key Responsibilities:Marketing Strategy: Develop and execute strategic marketing campaigns to support sales efforts.Market Research: Conduct thorough...


  • Islamabad, Islamabad, Pakistan HR Manager Full time

    About UsWe are a leading provider of telecommunications services, dedicated to delivering innovative solutions to our customers.Key Features:Opportunities for career growth and developmentA dynamic and supportive work environmentA comprehensive benefits package


  • Islamabad, Islamabad, Pakistan Emlaaak Property Manager Full time

    Job OverviewWe welcome diverse candidates to apply for this key role, offering a dynamic work environment that fosters growth and inclusion.Fresh talent and experienced professionals are encouraged to submit their applications, ensuring a strong pool of candidates.Key ResponsibilitiesThe ideal candidate will possess up-to-date knowledge of marketing...


  • Islamabad, Islamabad, Pakistan Ovex Technologies Full time

    Job Role:Ovex Technologies seeks a skilled IT Service Registration Manager to register Service agreements presented by Manufacturers to partners and update registration changes requested by clients and partners.Key Responsibilities:Manage IT Service Registration process for partners and clients.Coordinate registration summaries and distribute fully executed...


  • Islamabad, Islamabad, Pakistan Sigma Digital Solutions Full time

    Job OverviewWe are seeking an exceptional Client Success Manager to join our team at Sigma Digital Solutions. As a critical member of our client-facing team, this individual will be responsible for maintaining and growing our most valuable customer relationships.The ideal candidate will have excellent communication skills, a deep understanding of customer...


  • Islamabad, Islamabad, Pakistan Infovibes Full time

    At Infovibes, we pride ourselves on delivering high-quality software services to esteemed clients worldwide. Our tight-knit team takes immense pride in supporting and nurturing each other's technical expertise, enabling us to tackle complex challenges with ingenuity and efficiency.We are seeking a skilled and experienced Business Development Executive to...


  • Islamabad, Islamabad, Pakistan Inbox Business Technologies Full time

    Job SummaryWe are seeking an experienced IT Service Management professional to oversee the day-to-day activities of our IT service department. This individual will be responsible for creating and maintaining policies and procedures, ensuring timely and effective delivery of IT services, and managing communication with stakeholders.Key...


  • Islamabad, Islamabad, Pakistan Mobiserve Pakistan Full time

    Mobiserve Pakistan OverviewWe are a premier telecom services provider to corporate clients across Pakistan and beyond. Our mission is to deliver exceptional service and support to our valued clients.Job Summary:The successful candidate will be responsible for developing and executing business strategies to drive growth and revenue expansion. Key...