Contact Center Solutions Expert

2 days ago


Saddar Town, Pakistan GCS Pvt Ltd Full time

GCS Pvt Ltd is looking for a skilled Contact Center Solutions Expert to manage our Avaya systems. The successful candidate will have hands-on experience with Avaya Aura Enterprise Contact Center Servers.

Main responsibilities include:

  • Implementation and maintenance of Avaya IP Office products
  • Configuration and management of Avaya Contact Recorder and Reporter
  • System administration of Communication Manager (CM) R 5.2, 6.3 and above
  • Multi-channel communication solutions including web-chat, SMS, Voicemail, Fax, and Voice
Key Skills

The ideal candidate will possess the following technical skills:

  • Expert-level knowledge of CM, CMS

A degree in Computer Science or related field is preferred.



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