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1 week ago
Job Title: Digital Marketing Call Center Representative
Job OverviewWe are seeking a customer-oriented professional to join our team as a Digital Marketing Call Center Representative. The ideal candidate will handle customer calls, provide information about digital marketing services, resolve inquiries, and actively promote sales.
Key Responsibilities- Handle inbound and outbound calls related to digital marketing products and services.
- Provide detailed information about digital marketing offerings.
- Follow communication scripts while adapting to customer needs to resolve queries and objections effectively.
- Identify sales opportunities during calls and close sales to meet targets, earning a competitive commission per sale.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with the marketing team to stay updated on product knowledge and promotional campaigns.
- Maintain professionalism and a positive attitude to build strong customer relationships.
- Onsite work in Lahore.
- Company-provided dinner during working hours.
- A competitive salary with an attractive commission structure (4% on every sale).
- Opportunities for growth within a dynamic digital marketing organization.
- Previous experience in call center or customer service roles, preferably with exposure to digital marketing sales.
- Strong verbal communication and active listening skills.
- Ability to work the night shift onsite at our Lahore office.
- Basic understanding of digital marketing concepts (training can be provided).
- Ability to multitask and manage time effectively in a fast-paced environment.
- High school diploma or equivalent; additional qualifications in marketing or sales are a plus.
Additional Rewards and Benefits: Accommodation, Incentive Bonus, Leaves, Transport
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