Customer Success Expert

6 days ago


Hyderabad City Taluka, Pakistan beBee Careers Full time
As a Support Engineering Professional, you will play a critical role in ensuring that our business customers receive top-notch technical support. You will be responsible for responding to technical questions, troubleshooting application and product issues, and collaborating with other teams to improve the customer experience.

About the Role:
- In this role, you will be part of a high-performance organization that values innovation and career development.
- You will work closely with other teams to ensure that our customers receive the best possible support, and that we are continuously improving our processes and procedures.
- Your responsibilities will include managing incidents and escalations, helping to combat fraud and abuse on the platform, and architecting HA solutions for fast-growing and new customers.

Requirements:

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