
Senior Fraud Resolution Specialist
3 days ago
We are seeking a skilled professional to assume responsibility for the timely resolution of fraud escalations and maintain data accuracy.
Main Responsibilities:
- Drive timely closure of daily business risk escalations, contributing significantly to operational security.
- Maintain seamless communication with stakeholders and ensure swift follow-ups.
- Analyze case trackers to ensure data accuracy and provide actionable insights on fraudulent patterns.
- Collaborate with internal teams to gather crucial information and align on case requirements.
- Synthesize resolved cases to identify and report on fraudulent trends, informing long-term fraud prevention strategies.
Requirements:
- Graduation in any discipline from a reputable university.
- Minimum 3-4 years of experience in fraud-related activities.
- Strong understanding of fraud patterns in e-commerce or relevant sectors.
- Proficiency in analytical and modeling skills, Excel, and data visualization tools.
- Experience in incentive design, performance tracking, and operational tool adoption.
- Excellent stakeholder management and project management skills.
- Ability to work across markets and functions in a fast-paced environment.
- Demonstrated analytical mindset.
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